At the most basic level, Pets Best covers accidents, sickness, congenital or hereditary conditions. They also provide an option for routine care that includes check-ups and vaccinations.
Accidents include incidents such as surface wounds, broken limbs, object ingestion, and poisoning. Curable illnesses, like cancer and diabetes, are also included. Hereditary conditions touch on issues such as epilepsy and Wobbler Syndrome.
They also cover emergencies, surgeries, and hospital stays. These items may fall under the aforementioned primary services because a situation like swallowing a foreign object may require surgery.
Certain plans allow for dental care, behavioral consultation, prescription medication, exam fees, and physical rehabilitation. However, Pets Best allows you to remove a few select items from your plan if you feel they are unnecessary.
Although Pets Best covers many things, it does not cover every situation. They exclude from their coverage elective procedures such as declawing cats and tail docking. While they cover a degree of parasite testing under their most inclusive plan, Pets Best mostly leaves parasite treatment out.
If you want to treat your pet holistically, they will not cover this treatment. Nor do they cover vitamins, supplements, or special diets you may choose to give your pet.
Lastly, they do not cover pre-existing conditions. If your pet becomes ill or gets hurt before the policy activates, then they are pre-existing conditions, and Pets Best will not cover it. This is why they advise signing up for insurance as early as possible, to get a jump on any potential issues down the road.